A prominent complaint from fans last year was the amount of time it took to simply get inside the stadium. In some cases, fans were allowing themselves an extra 45 minutes but still missing the opening kick-off--if not parts of the first quarter.
With all of this less-than-glowing customer feedback, the Panthers--through the use of their own analytical team--have decided to make some changes:
"We spent a lot of time last season studying our ingress, when our fans arrive, how they arrive, how they circulate around our building, and we decided that we were going to make some modifications," said director of stadium operations Scott Paul. (Read more at www.panthers.com)
The idea is to widen the entrance ways at the North and East gates by eliminating the dubiously place planters from either side. This should allow them to place roughly twice as many 'screening stations' at these gates, effectively cutting the 'ingress' time in half.
The Panthers' construction crews have already broken ground, so the project is on pace to be completed well before the start of the regular season.
Even with the faster 'ingress' (I just wanted to use that word one more time), CSR recommends leaving your tailgate/Uptown pre-game establishment at least 45 minutes before kick-off.